By purchasing goods from Dee Millen Rabbit Accessories you enter a legally binding agreement with us on the following terms. You should read and understand these terms because they affect your rights and liabilities.
These terms describe the basis for purchase by you and sale by us of the products described on this web site.
Definitions and Interpretation
In these terms the following words have the following meanings:
1. Contract
The contract for the sale and purchase of the Goods.
2. Details of the order
The quantity, quality and description of the Goods will be those set out in your order (if accepted by us). Orders are accepted at our sole discretion but are normally accepted if the Goods are available, the order reflects current pricing, you are based in the Delivery Area and your credit or account card is authorised for the transaction. The Goods that can be ordered via our Web Site are available for sale outside the United Kingdom please call.
3. Matters out of our control
We will not be liable to you or in breach of the Contract for delay or failure to perform due to a cause beyond our reasonable control. This includes adverse weather conditions that may delay the delivery of your order. Or Orders that have been found to be damaged after the couriers paperwork has been signed recieved in good order.
4. Delivery Area
We deliver to all of the UK, this is covered in our delivery section by Zone 1. Northern Scotland, in Zone 2. The Highlands and outer islands plus Northern Ireland, and the Isle of Man, are covered in our delivery section by Zone 3. The Channel Islands, are covered by Zone 4 in our delivery section. We can deliver to addresses outside of the UK please contact us, with detail of your order and we will work out a delivery cost..
Please click here for detailed information regarding our delivery Zones.
5. Pricing
i. Our items to you will be charged at the price displayed on the website. Prices are clearly detailed on the product pages and in the delivery section of this site as well as on any order forms. We do our best to ensure that all prices quoted on this site are accurate. If however an item is priced incorrectly, we will inform you of the correct price before proceeding with the contract. All goods must be paid for in advance. All items are subject to availability and may be withdrawn at any time and without notice.
ii. All prices and delivery charges quoted on this site are in Pounds Sterling (£) and, unless indicated otherwise, are inclusive of VAT (UK sales tax) where applicable, prices will increase inline with any variance in VAT, with immediate effect. We reserve the right to change any price after you place an order but in the unlikely event that we should need do so, we will inform you before we process your order and give you the opportunity to cancel your order.
6. Minimum order value, offers & Vouchers.
i. The minimum order value is £10.00 excluding the delivery chargre or card surcharge.
ii. Offers: Are limited to one per customer and are subject to stock levels, and the minimum qualifying order value which dose not included the postage, or the sur-charge fee. If items of an order are returned for a refund, and the order value drops below a promotional offers minimum qualifying order value, any free gift MUST be returned, or the free gifts value will be deducted from the re-fund.
iii. Vouchers are non refundable, have no cash vaule and must be used within their time frame. ( which is usually 3 months from issue)
7. Acceptance of your order
We will confirm your order and payment details in writing by email or fax. Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of your order unless we have notified you that we cannot or do not accept your order or you have cancelled it. You will receive a further email or fax once your order has been processed and dispatched. We are legally obliged to send you these confirmations and you may wish to save or print them for your future reference.
8. Amending your order
If you wish to amend your order after placing it, just contact us and we will be pleased to do this without further charges. However, this is only possible if we receive your new instructions before your parcel has been packed, otherwise an administration fee of £5 will apply. If your parcel has already been dispatched to you, you can return it to us for a full refund. We regret that, in these cases, the return of the parcel is your responsibility and has to be at your own expense. We advise to send the item by recorded or registered post or to insure packages against loss or damage whilst in transit back to us or the manufacturer as we are not responsible for any loss or damage in the post or in transit. All refunds will be made via a cheque once any non-refundable charges have been calculated.
9. Risk and ownership
Title to the goods shall pass to you on payment in full of the price of the goods. Risk of damage to or loss of the Goods passes to you at the time of delivery to you or, if you fail to take delivery at the agreed time, the time when we tried to deliver.
10. Payment terms
i. All goods must be paid for in advance and prior to dispatch. All prices and delivery charges are inclusive of VAT and are clearly stated on the product pages and order forms.
ii. We will charge your credit card account for payment upon receipt of order unless delivery cannot be fulfilled within 30 days. Items with a lead-time greater than 30 days will be charged up to 7 days prior to despatch. We accept no liability if a delivery is delayed because you did not give us the right payment details. If it is not possible to obtain full payment for the Goods from your account on delivery of the Goods to you, we can cancel the Contract or suspend any further deliveries to you. This does not affect any other rights we may have. We will take all reasonable care to keep all information connected with your order secure but we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including credit and account details you provide when accessing or ordering from this Web Site, unless this is solely due to our negligence.
11. Payment methods
i. WorldPay: All online payments are processed by WorldPay using a secure server and Worldpay accepts most major credit or debit cards. You will receive an email notification from WorldPay of your transaction as soon as it has been completed and your order will be dispatched as soon as we receive confirmation from WorldPay of your payment.
ii. Credit/Debit Cards: We accept all major credit cards including VISA, MasterCard, Delta, Switch and most debit cards. We are committed to keeping our prices low for everyone and in fairness to customers paying by other methods we charge an additional 4% for all transactions made using MasterCard or VISA credit cards; debit cards are free.
iii. Postal Orders: Whilst our ordering system is as secure as possible, we do understand that you may wish to pay by Postal Order. Please follow the instructions during the checkout process, select the print option, print out the form and send with your Postal Order, made payable to Dee Millen and sent to: Dee Millen Rabbits, PO BOX 382, Larkfield, Aylesford, Kent ME6 9FB. Orders will be dispatched once the order has cleared, which can take between 3-5 working days.
iv. Bank Transfer: We also accept payments via bank transfer. When placing an order using this method please follow the instructions during the checkout process. Your order will be saved for three days, if payment is not recieved within the three days the order will be cancelled on the fourth. Bank transfer payments are free and usually take 2-3 working days to be processed and your order will be sent as soon as your payment has been received.
Transfers to the following bank account:
Account Name: Dee Millen Rabbit Accessories
Sort Code: 60-60-08
Account Number: 46795650
v: Paypal.
i: Accepted subject to a 4% surcharge. We are committed to keeping our prices low for everyone and in fairness to customers paying by other methods we charge the additional 4% for all transactions made using Paypal to cover the paypal fee. ii: An invoice will be sent to your paypal email address shortly after ordering, please pay/settle this within 48 hours. Orders will be sent as soon as payment is recieved. Please see our delivery pages for more info.
iii: Orders will only be sent to the verfied paypal address only. This is not our rule but Paypals.
12. Delivery charges
Delivery or Postage is charged on all orders unless otherwise stated. We do not add any Packaging Charge, but in the event of a refund this will be calculated and charged for. This will be based on material used and time spent packing the order. Please click here to see details of our delivery charges.
i. We will deliver the Goods to the address you specify for delivery in your order (if payment is made by card goods must be sent to the address as shown on the cards statement). As we can not be held responsible for orders that maybe lost by Royalmail or courier if the postal address supplied is incorrect.
ii. It is a condition that all orders despatched will require a signature on delivery.
iii. Unless instructed “Delivery to addressee only” at checkout, your parcel maybe left in the care of a neighbour if you are out when the courier calls, it is the responsibility of the person taking the order in to either check the item for damage and sign received in good order or when this is not possible, to sign the courier's paperwork-UN-CHECKED/DAMAGED.
iv. On no circumstance can claims be made for damages after the couriers paper work as been signed checked and received in good condition.
v. We will aim to deliver the Goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control this also includes adverse weather conditions, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time or keep you up to date with what is happening.
v1. Delivery charges are calculated on the basis of the weight of your entire order. Please see the delivery section of this site for more details. Orders that are collected incur no handling charge.
13. Damaged goods and breakages
i. You must examine the packages carefully and inspect items at the place and time of delivery for any damage or leakage before signing 'Received in Good Condition' because claims against the courier cannot be made later. If the parcel is damaged, wet or has been opened, you must write this on the receipt. If applicable, you must retain the goods, for either collection or inspection by the courier. On no circumstance can claims be made for damages after the couriers paper work as been signed checked and received in good condition.
ii. Plastic indoor cages, plastic bins, plastic litter trays, and china goods, will be checked by two members of staff for any faults before dispatch. We will only dispatch goods that are 100% perfect. On delivery because of the delicate nature of this product you or the signature must check the order and its contents for any damage. If damage should be found then the courier’s paper work MUST be signed damaged. Unless instructed “Delivery to addressee only” at checkout, your parcel maybe left in the care of a neighbour if you are out when the courier calls, it is the responsibility of the person taking the order in to either check the item for damage and sign received in good order or when this is not possible, then you must sign the courier's paperwork-UN-CHECKED/ DAMAGED. On no circumstance can claims be made for damages after the couriers paper work as been signed checked and received in good condition. We will ask you to e-mail us photos of any damage.
Plastic cages: If a replacement base is required and the couriers paper work has been signed "recieved in good order", the full cost of a replacement base shall be the responsibility of the customer. The base after full payment has been received will be despatched directly from the Wholesaler. The current prices are: Rabbit 100 Delux base - £32, Rabbit 120 Delux Base-£42, Rabbit 150 Delux Base-£52 this includes delivery. Base' coming directly from the wholesalers will be "Addressee only" it must be inspected at the point of delivery, if any damage is found the order must be rejected and returned to the wholesaler. There will be no replacements sent if this is not done.
iii. Items sent directly from the manufactories will be checked for any faults before dispatch. On delivery you or the signature must check the item for any damage. It must be inspected at the point of delivery, if any damage is found the order must be rejected and returned to the manufactories. There will be no replacements sent if this is not done. On no circumstance can claims be made for damages after the couriers paper work as been signed checked and received in good condition.
iv. You must notify us of any shortages, faults, defects or of any other complaint immediately and in any case within 5 working days from receipt of goods. (This does not included the packaging as this is deemed as disposable and is not covered.) If you fail to do so we will deem that the items have been accepted, were as ordered and are in good working order. Please notify us by email at dee@deemillen.co.uk or click here (opens your email application in a new window) or telephone us on 01732 872903, to inform us of the reason for the return as soon as you can after receipt of the item and we will endeavour to exchange it for you as quickly as possible or offer a refund or credit. ( Subject to term 13 point two & three and that the item is returned to us and checked by us for faults). All refunds will be made via a cheque once any non-refundable charges have been calculated. If an item is returned as faulty and a refund or credit is offered, and the item is then found by us not to be faulty, the cost of delivery and return delivery cost, plus a 20-50% administration fee will be deducted from the re-fund or credit.
v. If we require the products to be returned to us, we will refund your postage costs, by cheque, or arrange for collection at no cost to you, this does not apply to returns where you have changed your mind and no longer require the goods, or goods that have been checked and signed received in good condition This does not affect your statutory rights.
vi. As all items are insured against loss or damage, please notify us of any breakages immediately. Click here to open the Royal Mail’s online claim form.
14. Insurance
Your order is automatically fully insured up to £38 for items sent by Royal Mail or £100 for items sent by Interlink Express Couriers or £50 for items sent by Inter parcel.
15. Dispatch of goods
i. The price of delivery charges, postage and packing are clearly displayed in this site. There are no hidden additional costs or low order fees only a minimum order requirement
ii. We endeavor to dispatch all items in stock as soon as possible, usually within 1-4 working days following the receipt of your order or clearance of your payment. However, delivery times are estimates or dispatch may be delayed, so please allow up to 14 days for delivery. Some of our products are made to order and may have a longer delivery time. If there are any changes to our delivery timetable or likely to be a delay, we will notify you of this as soon as possible and offer you the option of cancelling, with full refund, or seek agreement for a revised timescale for delivery. Some items are sent directly from the manufacturer and delivery is usually within 2-5 working days via a courier, but please allow up to twenty-one working days for delivery.
iii. We cannot accept responsibility for loss resulting from damage or late delivery by postal or courier services, or loss of an order when an incorrect address has been supplied by the customer.
iv. Your order will be delivered by Royal Mail or a courier and a signature on delivery will be required. If you are out when the delivery is made, a card will be left asking you to arrange a convenient delivery date or collect the item.
v. If you do not collect the item or contact Royal Mail or the courier then a second delivery may be attempted with 24-48 hours, if you are not in again another card will be left. When ordering, please include a contact telephone number so the courier can contact you directly, in case they are having trouble finding you or to rearrange the delivery, especially if earlier deliveries have failed.
vi: More than three failed delivery attempts and the parcel will be return to Dee Millen Rabbit Accessories which the customer will be ilable for any additional post/courier charges/costs. The customer will also be liable for further delivery charges to re-send the order.
vii: Cancelled orders at this stage will be subject to a £5-£20 admin charge as well as the full delivery cost of the item to be return to Dee Millen Rabbit Accessories. Which may be far higher than the delivery charge that was original paid.
viii. Unless instructed “Delivery to addressee only” at checkout, your parcel maybe left in the care of a neighbour if you are out when the courier calls, it is the responsibility of the person taking the order in to either check the item for damage and sign received in good order or when this is not possible, to sign the courier's paperwork-UN-CHECKED/Damaged.
16. Unclaimed orders
i: If your order is returned, refused, undelivered or unclaimed due to customer refusal, customer negligence/absence, or due to a customer providing inaccurate address or delivery information or not responding to cards left or E-mails sent. We will attempt contact via telephone or email in order to resend your items.
ii: The return delivery cost of your parcel to Dee Millen Rabbit Accessories plus an additional charge for re- postage is payable before the order is despatched for the second time.
iii: Cancelled orders at this stage will be subject to a £5-£20 admin charge as well as the full delivery cost of the item to be return to Dee Millen Rabbit Accessories. Which may be far higher than the delivery charge that was original paid.
17. Out of stock, discontinued or sold out products
i. If any product is sold out, out of stock or ‘last one remaining’ this would normally be indicated on the product page.
ii. Occasionally, we may be unable to fulfil your order due to high or unforeseen demand or supply failure. In the unlikely event of an item being out of stock, sold out or discontinued and this not being indicated on the product page then you will be notified within 24 hours of placing your order, and if applicable given an estimated delivery date. If an order contains an item that is out of stock, we will usually dispatch your entire order once all items are available, unless this will cause too much of a delay in which case the order will be part dispatched with the out of stock item following once in stock.
iii. Should there be any unforeseen delays or issues with the order you have will have the option of cancelling the order or part order (with a full refund by cheque) or waiting until further stocks are available. However, please allow up to 28 days for delivery of out of stock items.
iv. We do not substitute products to those ordered if the ordered goods are unavailable. We will always try to ensure customer satisfaction and will do all we can to meet customer requirements where possible.
v. Where products are discontinued or cannot for some reason be delivered we will inform you as soon as possible you by email or telephone and we may suggest an alternative item, if applicable. Where this is part of a larger order, we will process and dispatch the rest of the order in the normal manner.
18. Returns and exchange policy
i: We offer a full money-back guarantee and refund or exchange on all our goods and products should they be found to be defective or faulty. We also offer this replacement service at no cost to you.
ii: If the item is found to be different to those order,the item must be returned to us before the correct item is despatched, we will advise you on what postal method to use and where to send it. We will refund your postal costs to the value of the service we have advised. We apologias for any inconvenience this may cause to you, but we are only humane and mistakes do sometimes occur.
iii: All refunds will be made via a cheque once any non-refundable charges have been calculated. This guarantee does not affect your statutory rights.
19. Faulty products
We check each item before it is dispatched. If any product should be found to be faulty or is damaged in transit, please inform us within 5 working days of the receipt date and we will be happy to exchange it for you as quickly as possible or offer you a refund or credit. ( subject to term 13 point two & three). We will ask you to e-mail us a photo of the damaged item. You must return the faulty items to us and we will refund your postage costs, alternatively we will arrange for collection by our courier at no cost to you. If we require the products to be returned to us, we will refund your postage costs or arrange for collection at no cost to you. All refunds will be made via a cheque. This does not affect your statutory rights
20. Your right to cancel or change your mind
i. By law, under the Distance Selling Regulations, customers within the European Union have the right to a ‘cooling off period’ from receipt of the goods during which you are entitled to cancel your order. If you have changed your mind, no longer require the products and choose to cancel your order, must inform us, in writing by letter, fax or email, within 7 days from receipt of goods. Orders outside of the 7 day ‘cooling off’ period cannot be cancelled. You must return the items within 14 days of receipt of goods. All refunds will be made via a cheque once any non-refundable charges have been calculated.
ii. It is your responsibility to bear the cost of the return courier, postage and packing. We will not pay the costs of returning an unwanted item to us or directly to the manufacturer. Once items have been received and checked, the cost of the items will be refunded to you, but you will not be entitled to a refund of the sur-charge if paid by credit card or the delivery or postage and packing costs, this may be greater than the amount you have paid, the actual costs will be deducted from the refund and you will also incur a 20%-50% admin charge.
iii. You must take care of goods whilst they are in your possession and, if you are returning them, you should take reasonable care to ensure that we receive them and that they are not damaged in transit. If the goods are not adequately packaged, are incorrectly addressed or do not carry the correct postage, and become damaged as a result, we may not be able to refund you.
iv. Any goods must be returned as new, unused and unopened in their original packaging and in re-saleable condition, with any packaging seals unbroken. If this is not the case, and i have agreed to refund you, then an additional 25% -of the purchase price will be deducted. If using royal mail we recommend that you obtain proof of posting, as we will not be liable for any losses or damage. If being collected by courier please ensure that the goods are signed for.
v. Refunds, less the delivery charges, packaging costs and Admin charge, will be made as soon as the items have been returned, examined and found to be exactly as dispatched and of a re-saleable quality. We advise that you insure the packages against loss or damage whilst in transit back to us or the manufacturer.
vi. We can arrange for the courier to collect the items and you need to make them available for collection. We will charge you for the cost of collecting the goods, which must be paid in advance, unless the goods were faulty in the first place.
vii. This right to cancel does not apply to the following:
• Goods made to your personal requirements or specifications or personalised goods (e.g. specially made rabbit
accommodation or hutch covers that have been wrongly ordered).
• Indoor cages that are ordered and then found to be to large for the area you intented to place it. The size of these
cages are clearly displayed, and correct measuring is required.
• Goods which might deteriorate quickly or perishable goods (such as some food items)
• Sealed audio or video recordings, or computer software, which have been opened.
• Items that cannot be returned for hygiene and disease control reasons. If they have been opened and worn/tried on
this includes harness, walk & Vests plus Collars or any items that have been slept on or used by rabbits or other pets.
This does not affect your statutory rights.
Viii: Orders cancelled before being despatched will be subject to a 20%-50% Adim and re-stocking fee, with a minimum charge of £5. This does not apply to custom-made or custom-ordered items . Once we have placed the order with the manufacture, it can not be cancelled.
21. Product Exchange
If you wish to exchange a product, please contact us by email at dee@deemillen.co.ukor click here (opens your email application in a new window) or telephone us on 01732 872903 , to indicate the reason for the exchange. The item must be returned within 14 days of the dispatch date at your own cost. All returned goods must be in their original packaging and in an unused, re-saleable condition. A charge for redelivery will be made according to the weight of the package and your location. If you wish to exchange the product due to its size or colour and we do not have your requested size available, you will be issued with a credit note.
22. Custom-Made or Custom-Ordered Items
Some of our products are custom-made or custom-ordered these items are sent directly from the manufactures - these are clearly marked on the website or you will be informed by e-mail if your order is coming direct. For these items, the normal 7 day ‘cooling off’ period does not apply and these orders cannot be cancelled or exchanged. Please also refer to rule 13 point three
23. How to return items
i. For any exchange or refund request. Please contact us before sending the order/item back, by email at dee@deemillen.co.uk or click here (opens your email application in a new window) or telephone us on 01732 872903 , to indicate the reason for the return within the timescales outlined above. All refunds will be made via a cheque or Paypal once any non-refundable charges have been calculated.
ii. Please then return the item in question to us in their original packaging and, other than damaged goods, in an unused, re-saleable condition, ensuring that all items returned are suitably packed, as we will not be liable for damage during transit.
iii. Collections by our courier can be arranged.
iv. Small returns under (2kg) should be sent to the following address by recorded or registered post, you will be advised as we cannot be held responsible for losses or damage in the post.
Dee Millen Rabbits
PO BOX 382
Larkfield
Aylesford
Kent
ME6 9FB
v. Large returns: (Over 2kg.) I will inform you where these need to be sent, If a return for these has been agreed.
24. Lost Orders
If your order has been sent via Royal Mail or by courier, and fails to arrive within 15 working days after the expected delivery date please contact us by email at dee@deemillen.co.uk or click here (opens your email application in a new window) or telephone us on 01732 872903 . We insure all items. You will have to claim directly to Royalmail in the event of a loss, we will supply you with the orginal proof of posting slip and a claim form, or please click here to download an online form (opens the Royal Mail website in a new window). We will arrange all claims with Fastways or any other courier. Or E-mail Fastways Direct by Clicking here.
We can not be held responsible for orders that have been lost by Royalmail or courier if the postal address supplied by the customer is incorrect.
25. Refunds
All refunds will be made via a cheque once any necessary reductions have been removed.
26. Warranties
i. We aim to provide high quality products to our customers. Products are covered by the manufacturers guarantee. Although Dee Millen Rabbit Accessories aims to provide our customers with high quality products and takes all reasonable steps to ensure you are pleased with your purchase, unless otherwise stated our products are covered only by the manufacturer’s guarantee. Any product that is deemed as faulty after our 7 day guarantee period, is covered only by the manufacture's guarantee, and it is the responsibility of the customer to return the item to Dee Millen Rabbit Accessories and to make arrangements for the collection or postal cost of any replacements. Replacements will only be dispatched on receipt of the original item. 15. Complaints and Your Rights
ii. Our aim is to provide our customers with 100% satisfaction when ordering through this site. However we do realise that we can sometime make mistakes and goods may not be up to our standards or expectations. In these circumstances, or if something does go wrong, we will do all we can to put the situation right if it is within our capacity to do so. We strive to resolve any disputes amicably and promptly, this does not affect your statutory rights.
iii. We guarantee to meet our obligations under the following consumer protection laws currently in force:
• the Trade Descriptions Act 1968
• the Consumer Credit Act 1974
• the Unfair Contract Terms Act 1977 and the 1994 Regulations
• the Sale of Goods Act 1979, as amended
• the Supply of Goods and Services Act 1982
• the Consumer Protection Act 1987
• the Sale and Supply of Goods to Consumer Regulations 2002
• the UK Distance Selling Regulations
27. Agreement
By viewing and using this website it is understood that you agree to respect the intellectual property rights of Dee Millen Rabbit Accessories and that no content, logos, images, text or other material contained within the website, are exploited for commercial purposes, downloaded, copied, transmitted, printed, reproduced in any way without the express written consent, prior to use, of Dee Millen Rabbit Accessories. You may not create any links to our website from any other website without having obtained our express written consent beforehand.
28. Our privacy policy
Please click here to read our customer privacy policy, which explains how we will not pass on your details to any third party.
29. Contact information
For sales, all customer services and other enquires:
By post: Dee Millen Rabbits, PO BOX 382, Larkfield, Aylesford, Kent ME6 9FB
By email: Please click here (which opens your email application in a new window) or email us at dee@deemillen.co.uk
I will endeavour to reply within 48 hours (if I am away at a show the response time may be a little bit longer).
By telephone: On either 01732 872903 or 07876 522201 , Monday to Sunday:9am-8pm. Sometimes we will be unable to answer so please try again later or leave a message including a landline number. The cost of call will depend upon your mobile network or telephone service provider. Please bear in mind that from March-October I could be away at a show.
30. Website
i. Dee Millen Rabbit Accessories makes no representations or warranties (expressed or implied). We are unable to guarantee the accuracy of information on the website and do not accept any liability arising out of reliance on the materials on the Dee Millen Rabbit Accessories website. Any materials or products displayed on this website are not a substitute for seeking advice from a qualified veterinarian.
ii. We may change any aspect of this website at any time without informing you. You agree to be bound by such updates and you agree to visit this page from time to time to check such changes. If we decide at our sole discretion that you are in breach of these Terms & Conditions we may terminate your access to the website at any time.
Copyright © 2008-2011 Dee Millen Rabbit Accessories
All rights reserved. No part of this website may be reproduced, mechanically, electronically, including photocopying, or by any means whatsoever without the prior written permission of the copyright holder. This site is owned by Dee Millen
Terms and conditions updated 16th November 2011. -Point 16 ammend
l  |
 |
Terms and Conditions for re-homing/buying a Rabbit/s from Dee Millen Rabbits.
I am hobbyist show rabbit breeder. I have been a member of the British Rabbit Council for over 25 years and a member of the Rabbit Welfare Association for over 8 years. I keep and breed seven types of rabbits these are: Mini Lops, French Lops, Mini Lion Lops, Lionheads, Dutch, Tri Dutch, and Netherland Dwarfs.
I have only pure bred rabbits and I have aimed to produce rabbits that are of good size and a good example of the breed in accordance with the breed show standard.
My rabbit’s litters have been carefully planned and thought through with regard to producing robust, healthy rabbits of good temperament. I breed purely for myself and show purposes, with the intention of keeping some of the young rabbits for myself for showing and or new breeding stock. All of my rabbits are kept and cared for to the highest standard. Any funds they generate are used for the up-keep and welfare of my rabbits. Anyone breeding and keeping rabbits correctly will make a loss on the sale of these rabbits. My rabbits are not breed for profit making. I regularly handle my young rabbits; this makes them confident about being handled .All my rabbits leave me hand tame.
However there will always be surplus rabbits that do not come up to show standard that I don't keep. These are offered to people wanting a pet rabbit, or to other show breeders looking to introduce a new blood line.
- Unless otherwise state or agreed all rabbits are re-homed as pets only
- I will only let my surplus bunnies that are 9 weeks plus go to suitable homes.
- I can and do refuse a home, if i believe that the person or family are not suitable.
I will take the time to make sure you understand what is involved with keeping and caring for rabbits. I will show you how to approach and handle your chosen pet. If you are homing a bunny as a pet from me, please also support me by buying your cage or your accessories here. If you decide to go elsewhere or you already have a cage please check with me beforehand that it is suitable for the breed of rabbit that you are wishing to home.
- If you have the wrong size cage I will not let you have one of my bunnies.
- Rabbits leaving my home will come with a starter/care pack, this includes a week’s worth of the food that rabbit has been eating, a care pack on vaccinations, worming and care, plus on-going advice for the care and well -being of your pet.
- All Rabbits are health checked by myself or by a vet if you so wish (cost to be covered by you) prior to leaving for their new home.
- If you would like to reserve a rabbit or rabbits, I will require a 50% non-refundable deposit to secure the pet of your choice, your deposit will only be returned due to unforeseen circumstances on my behalf, and not because you have changed your mind.This is non transferable.
I am happy to offer advice.
A rabbit requires a commitment of care for it during it's life. This could be 5-10 years or longer.The commitment required in caring for your rabbit includes not only routine feeding, care and time spent with the rabbit but also the provision of veterinary treatment if the rabbit becomes ill. There may be times when prompt veterinary treatment is needed and once a rabbit is ill it can deteriorate quickly.
- Insurance companies do offer veterinary insurance cover for pet rabbits.
- If you experience any problems once you have taken your rabbit/s home, please do not hesitate to e-mail or phone me
- Once a rabbit has settled into their new home and after 72 hours*, I cannot accept responsibility for any injury or death that may occur.
- If for any reason you are unable to look after a rabbit you have bought from me, I will gladly take it back.*
Neutering Service
- I offer a neutering and re-bonding service, this has to be paid for as well as the rabbit/s in full before it/they go to the vets.
- Occasional things can go wrong at the vets, if you are unlucky and your chosen rabbit does not survive the neutering or recovery period, the neutering and cost of the rabbit is non refundable.
Please note.*- The sexing of baby rabbits is very difficult; therefore i cannot guarantee the sex of your pet; unless you are re-homing a young adult or adult rabbit.
- The deposit paid, will only be returned due to unforeseen circumstances on my behalf, and not because you have changed your mind. The deposit paid will be based on the rabbit/s being booked and how it is booked. Booking done by phone will be 50% of the cost of the rabbit/s, bookings done in person will also be 50%. If an order is place Via the Internet shop to act as a deposit, if this is then cancelled the deposit will be taken from the order re-fund.
- Your pet is guaranteed for 72 hours providing the guide lines that you are given are followed and that the rabbit has not been dropped or injured in anyway or put under any stress.
- Rabbits transported by courier, leave here fit and healthy and ready to travel. Sorry but they are not covered under our guarantee. Any problems should be directed at the courier company used.
- Your guarantee is in-valid if you choose to house the rabbit/s in a second hand cage or a cage where the previous occupant has died suddenly without explanation.
- If you should lose your pet, then it must be returned before a replacement is available.
- If for any reason you decide you no longer wish to keep your pet, the rabbit can be returned. I may ask you to return the rabbit in it's cage. No money refund will be offered, or replacement pet.
- The returned rabbit will be re-homed at my discretion.
- I do not re-home rabbits other than those that I have bred.
Agreement- By viewing and using this website it is understood that you agree to respect the intellectual property rights of Dee Millen Show Rabbits and that no content, logos, images, text or other material contained within the website, are exploited for commercial purposes, downloaded, copied, transmitted, printed, reproduced in any way without the express written consent, prior to use, of Dee Millen Rabbits.
- You may not create any links to our website from any other website without having obtained our express written consent beforehand
- No photo must be copied.
- By viewing this Website you agree to all of the above terms and conditions.
Animal Welfare Act 2006
The Animal Welfare Act - and what this means for pet rabbits...
The new Animal Welfare Act is the most innovative piece of animal legislation for almost 100 years. In real terms it means that the law now has the teeth to intervene before cruelty has been inflicted upon an animal, by placing a 'duty of care' on the owner / guardian of bunnies.
When does the new law come into effect? From 6 April 2007 in England, and in Wales from 27 March, animal welfare law has been improved. It is still against the law to be cruel to any animal. But now you must also ensure that all the welfare needs of your animals are met.
The Five Freedoms
The Five Freedoms are set out in the Animal Welfare Act of 2006 and apply to all animals including rabbits. They are as follows:-
1. Freedom from hunger and thirst - by providing fresh water and the right type and amount of food to keep them fit
2. Freedom from discomfort - by making sure that animals have the right kind of environment including shelter and somewhere comfortable to rest
3. Freedom from pain, injury and disease - by preventing them from getting ill or injured and by making sure animals are diagnosed and treated rapidly if they do
4. Freedom to behave normally - by making sure animals have enough space, proper facilities and the company of other animals of their own kind
5. Freedom from fear and stress - by making sure their condition and treatment avoid mental suffering
Return to top Return to Home page
| |
|
|
My Account
Register
Contact Us
T&C
