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Excel Chamomile Herbage-500g
Was £2.75
Now only £2.00

Science - Selective Rabbit, 1.5KG
Was £4.20
Now only £2.99

Alfalfa Ring
Was £3.95
Now only £3.25

Bottle Snug™
Was £6.50
Now only £5.00

Jumbo Castle
Was £9.00
Now only £7.50

SNUGGLES LUXURY PLUSH BED
Was £14.50
Now only £12.00

Snuggle Plush Lap Bed
Was £16.50
Now only £12.50

Pet Carrier-Fabric Large
Was £20.00
Now only £12.50

Rabbit 85 plastic indoor cage
Was £35.00
Now only £30.00

Play pen-large 8 panels with Net
Was £38.00
Now only £35.00
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Store Information
Home » Delivery
Delivery
Delivery charges are automatically calculated, on the basis of the weight of your entire order, during the check out. 
If you have any questions please contact us by email at dee@deemillen.co.uk or click
here  (opens your email application in a new window) or telephone us on  01732 872903 .
Special Offer for customers in Zone 1.
Orders over £35 & below 30kg in weight only £5.00 delivered next day.
Orders Over £35 & below 40kg in weight only £8.00 delivered next day.


We use Royalmail and Interlink Express Couriers, these couriers offer a one hour delivery window so you don't have to wait in all day for your parcel.
Please included a mobile phone number to take advantage of:
* A one hour delivery window
* A notified by text or email
* If the delivery slot is not convenient you can use the text or email to change the delivery date.
Click here for more info.

Please see below for full details, terms and conditions.
If you are not sure what Zone you are in or the delivery cost please either phone or email us.
Delivery Zones and Charges below.
Zone 1
England, Wales and parts of Scotland, excluding Highlands and Islands.
The zone is made up of all postcodes not mentioned in Zones 2/3/4.
Zone 2
Scottish High lands and Isle of Wight. includes postcodes:
AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14,PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50. TR21-25.
Zone 3
Northern Ireland, Isle of Man, Scilly isles, Scottish Islands includes postcodes:
BT,IM,HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
Zone 4
Guernsey and Jersey. Post codes GY, JE.
Zone 5
Collections.
Zone 1          weights and prices
Orders in Zone 1  Will  be delivered by Royal Mail or by Courier anywhere in the United Kingdom,excluding Highlands and Islands.The zone is made up of all postcodes not mentioned in Zones 2/3/4.
Insured up to £34 against loss or damage by Royalmail or betwe £100 by Courier. up dated 16/9/11
Royal mail
1st Class Signed For Delivery.
£2.50-£4.50
Standard Parcel (3-5 day service)
£5.00
See table for details
Orders weighing 100g or less:              £2.50
Orders weighing between 101g - 499g:  £3.50
Orders weighing between 500g -999g:   £4.50
Orders weighing between 1kg - 1.99kg: £5.00
Courier Service
24h-72hour See table for details
Special Offer:
Orders over £35 & below 30kg in weight only £5.00
Orders Over £35 & below 40kg in weight only £8.00


Large Hutches will be 40kg. Delivery Charge £15.00
Orders weighing between 2kg-19.99kg:    £7.00.
Orders weighing between 20kg-21.99kg   £7.75
Orders weighing between 22kg-24.99kg   £8.50
Orders weighing between 25kg-29.99kg   £10.00
Orders weighing between 30kg-39.99kg    £15.00
Orders over 41kg-POA (Please contact us for more details)
If you are unsure please phone for assistance before ordering
Zone 2   weights and prices
Orders in Zone 2 (Will delivered by Royal Mail or By Courier to Scottish High lands and Isle of Wight. includes postcodes:
AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14,PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50. TR21-25

Insured up to £34 against loss or damage by Royalmail or £100 by Courier. ( up dated 16/9/11)

Royal mail
1st Class Signed For Delivery.
£2.50-£4.50
Standard Parcel (3-5 day service)
£5.00-£11.00
See table for details
Orders weighing 100g or less: £2.50
Orders weighing between 101g - 499g: £3.50
Orders weighing between 500g -999g: £4.50
Orders weighing between 1kg - 1.99kg: £5.00
Orders weighing between  2kg-3.99kg: £8.00
Orders weighing between 4kg-5.99kg:£11.00
Courier Service
24h-72 hour for IOW.
48h-72 hour for others
see table for details
Orders weighing between 6kg-9.99kg:      £12.85
Orders weighing between 10kg-11.99kg:   £14.00
Orders weighing between 12kg-13.99kg:   £15.25
Orders weighing between 14kg-15.99kg:   £16.50
Orders weighing between 16kg-17.99kg:   £17.75
Orders  weighing between 18kg-19.99kg:  £19.00
Orders weighing between 20kg-24.99kg:   £22.00
Orders weighing between 25kg-29.99kg:   £25.00
Orders over 30kg-POA (Please contact us for more details)
If you are unsure please phone for assistance before ordering
Zone 3        weights and prices
Orders in Zone 3 (Will delivered by Royal Mail or By Courier anywhere in Northern Ireland, Isle of Man, Scilly isles, Scottish Islands includes postcodes:
BT,IM,HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Insured up to £34 against loss or damage by Royalmail or £100 by Courier
(Automatically calculated during the checkout process) up dated 6/4/11
Royal mail
1st Class Signed For Delivery.
£2.50 - £4.50


Standard Parcel (3-5 day service)
£5.00-£11.00
See table for details
Orders weighing 100g or less: £2.50
Orders weighing between 101g - 499g: £3.50
Orders weighing between 500g - 999g: £4.50
Orders weighing between 1kg - 1.99kg: £5.00
Orders weighing between 2kg - 3.99kg: £8.00
Orders weighing between 4kg-5.99kg: £11.00

Courier Service                          
24h-72hour
see table for details
Orders weighing between 6kg-9.99kg:      £15.50
Orders weighing between 10kg-11.99kg:  £17.25
Orders weighing between 12kg-13.99kg:  £19.00
Orders weighing between 14kg-15.99kg:   £21.00
Orders weighing between 16kg-17.99kg:   £23.00
Orders weighing between  18kg-19.99kg:  £25.00
Orders weighing between 20kg-24.99kg:   £28.00
Orders weighing between 25kg-29.99kg:    £32.00
Orders over 30kg-POA (Please contact us for more details)
If you are unsure please phone for assistance before ordering

Zone 4    weights and prices
Orders in Zone 4
Will delivered by Royal Mail or Interlink Express Couriers to Guernsey & Jersey. Postcodes GY, JE
(Automatically calculated during the checkout process) up dated 16/9/11

Royal mail
1st Class Signed For Delivery.
Insured up to £34 against loss
£2.50 - £10.00


see table for details
Orders weighing 100g or less:     £2.50
Orders weighing 101g-499g:        £3.50
Orders weighing 500g-999kg:        £4.75
Orders weighing 1.0kg-1.24kg:      £5.75
Orders weighing 1.25kg-1.74kg:    £7.50
Orders weighing 1.75kg-1.99kg:    £8.25
Orders weighing 2.kg-3.99kg:        £10.00
Courier Service
48h-72hour


see table for details
Orders weighing 4kg-9.99kg          £15.50
Orders weighing 10kg-11.99kg       £17.25
Orders weighing 12kg-13.99kg       £19.00
Orders weighing 14kg-15.99kg       £21.00
Orders weighing 16kg -17.99kg       £23.00
Orders weighing 18kg-19.99kg        £25.00
Orders weighing 20kg-24.99kg        £28.00
Orders weighing 25kg-29.99kg        £32.00
Orders over 30kg-POA (Please contact us for more details)
If you are unsure please phone for assistance before ordering
Zone 5
Collections.
Free
Collections: Free. By appointment only.
Orders that are collected incur no handling charge.
 
Insurance

Your order is automatically fully insured up to £34 for items sent by Royal Mail or £50 for items sent by Interparcel or DHL.
   
Breakages and Damaged Goods

You must examine the packages carefully and inspect items at the place and time of delivery for any damage before signing 'Received in Good Condition' because claims against the courier cannot be made later. Please see our full terms and conditions. Click here

If the parcel is damaged, or has been opened, you must write this on the receipt. If applicable you must retain the goods, for either collection or inspection by the courier. You must notify us of any shortages, faults, defects or of any other complaint immediately and in any case within 5 working days from receipt of goods. If you fail to do so we will deem that the items have been accepted, were as ordered and are in good working. Please notify us immediately by email at dee@deemillen.co.uk or click here or telephone us on  01732 872903 , to inform us of the damage on receipt of the item and we will exchange it for you as quickly as possible or offer a refund or credit.  Providing  all our terms and conditions have been followed. All refunds will be made via a cheque. If we require the products to be returned to us, we will refund your postage costs, by cheque, or arrange for collection at no cost to you. This does not affect your statutory rights.
 
Unclaimed Orders

If your order is returned, refused, undelivered or unclaimed due to customer refusal, customer negligence/absence, or due to a customer providing inaccurate address or delivery information we will attempt contact via telephone or email if provided in order to resend your items, an additional charge for postage and packing and an Admin Charge will be made.

We cannot accept responsibility for loss resulting from damage or late delivery by postal or courier services.


Lost Orders

If your order has been sent via Royal Mail and fails to arrive within 15 working days after the expected delivery date please contact us by email at dee@deemillen.co.uk or click here or telephone us on  01732 872903 . We insure all items.You can claim directly, please click here to download a claim form (opens a PDF document in a popup window). We will send you  the proof of posting slip. For Lost Courier orders, we will claim on your behalf.
 
Tracking your Order

For orders sent by Royal Mail please click here to track your order (opens a Royal Mail web page in a pop up window)
For orders sent by Interlink Express click here to track your order. (opens a new window)

For orders sent by Interparcel please click here to track your orders. (opens a Interparcel web page in a pop up window).

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If you are un-sure about any aspect of our delivery charges, please email or telephone us.





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