Our delivery explained:

Shipping estimator on basket page the estimated delivery cost will be displayed as you shop. Please take advantaged of our special and free delivery as details below.

Minimum order value excluding delivery  is £15.00.

If purchasing large items such as hutches, runs and large Bomb about systems- these have  a set delivery prices which will be clearly stated on the product page. Please do not order anything else with this items or the website will add the default delivery price on top. Please place two orders -one for the large item and the second for your other products.

Collections: Are possible by appointment to account customers. Please log in or register.

We are using  using DHL, My Hermes and Parcel force

Zone 1&2 (A&B on the map below.)

Delivery charges Zone 1 & 2 all weights are volumetric

Orders up to in weight Order value Delivery fee.
0kg-1kg £15-£49.99 £4.00
0kg-24.99kg £30-£59.99 £6.00  Special price
1.01kg-44.99kg £50-£99.99 £8.00
0kg-25kg* over £60 FREE
45kg-75kg £15-£99.99 £12.50
0KG-45KG* over £100 FREE
45kg-75kg £100-£149.99 £10.00  Special price
0KG-75KG* over £150 FREE
75kg-150kg £0.00-£75.00 £15.00
75kg- 150kg £150.00-£999.99 £25 default price

*Excludes bulk orders, large hutches/runs. Bomb about's & Rabbit 150/120 or anything over 4ft (120cm)

Zone 3 (C on the map below.)

Orders up to in weight Order value Delivery fee.
0kg-1kg Any £6
1kg-10kg Any £10
10kg-20kg Any £20

Zone 4 (D on the map below.)

Orders up to in weight Order value Delivery fee.
0kg -1kg Any £10
1kg -10kg Any £16
10kg-15kg Any £20


DHL offer a next day delivery service, with an hour window and the option of changing the delivery day and a safe place request, with very good tracking online.

The down side is they work on a VOLUMETRIC weight not an actual weight.

Tracking from other couriers will be sent once available

Delivery charges are automatically calculated, on the basis of the weight of your entire order, during the checkout most orders will be sent within 2-5 days of ordering, we will keep you informed. If you have any questions please contact us by email at dee@deemillen.co.uk or click here  (opens your email application in a new window) or telephone us on  07876522201

*Free delivery excludes bulk orders, large hutches/runs. Bomb about's & Rabbit 150/120 or anything over 4ft (120cm)

Map for your reference for DHL delivery zones:

IMG_4893.jpg

Zone 1-A England, Wales

The zone is made up of all postcodes not mentioned in Zones 2/3/4/5/6/7/8.

Zone 2-B Parts of Scotland:

AB1-16,AB21-25,AB30,AB39,DD,DG,EH1,FK,G1-9,G11-15,G, KA (expect 27 & 28), ML1, TD, PA1-19,PH1-3,   P1-PH3.

Zone 3-C Scottish High lands includes postcodes

AB31-38, AB40-56, IV1-28,IV30-36 IV52-54, IV63, KW1-14,PA21-38,PH4-41, PH49-50

Zone 4-D Scilly isles, Scottish Islands includes postcodes:

HS,  IV41-49,IV51, IV55, IV56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, TR21-25,ZE1-3

Zone 5-D  Guernsey and Jersey. Post codes

GY, JE.

Zone 6-C Northern Ireland:

BT

Zone 7-C Isle of Wight.

PO31-PO41

Zone 8- D Isle of Man:

IM 1--9

Collections.- BY APPOINTMENT ONLY. For account customers only. Please log in or register.

We use DHL, Royalmail, My Hermes and Parcel force.

My Hermes  and DHL offer a leave in a safe place option. Please add this in the comments box. Please include a mobile phone number to take advantage of:

  • A notified by email/text
  • If the delivery day is not convenient you can use the email to change the delivery date.


My Hermes parcels can be track here. This is a 2-5 day service. Please add a safe place to leave a parcel in the comments box.

DHKL parcels can be tracked here

Saturday deliveries are available to Zone 1 & 2.  A £15 surcharge applies- per box with a weight restriction.(this is what we get charged extra). Please check before ordering by emailing us at rabbitpetsupplies@gmail.com

Orders placed over the weekend or on Bank holidays will not be sent the same day-as the couriers only collects working days Monday-Friday.

*Excludes bulk orders, large hutches/runs. Bomb about's & Rabbit 150/120 or anything over 4ft (120cm)

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